How to connect shopify to Instagram?

Knowledge Base > Shopify > How to connect shopify to Instagram?

Connecting your Shopify store to Instagram can significantly boost your brand’s visibility and sales. Here’s a step-by-step guide to make this integration seamless and effective:

  1. Meet the Requirements: Before you start, ensure your business complies with Instagram’s policies. You need an Instagram business account, a Facebook page linked to this account, and a Shopify store with a suitable plan.
  2. Convert to a Business Account on Instagram: If you haven’t already, switch your Instagram account to a business profile. This is done in the Instagram app under settings. Tap ‘Account’ and then ‘Switch to Professional Account’. Follow the prompts to complete the process.
  3. Link Your Facebook Page: Your Instagram business account needs to be linked to a Facebook page. In the Instagram app, go to settings, select ‘Account’, and then ‘Linked Accounts’. Here, you can connect to your Facebook page.
  4. Set Up the Facebook Sales Channel in Shopify: In your Shopify admin, go to ‘Sales Channels’ and add Facebook by clicking the ‘+’ icon. This will prompt you to connect your Facebook account and agree to Facebook’s terms.
  5. Connect Instagram: After setting up Facebook, add Instagram in the same ‘Sales Channels’ section. You’ll need to authenticate your Instagram account here.
  6. Upload Your Product Catalog to Facebook: Shopify stores can directly sync their product catalog with Facebook. In Shopify, under the Facebook sales channel, click ‘Overview’ and then ‘Set Up’ under Instagram Shopping. Follow the instructions to sync your product catalog.
  7. Wait for Approval from Instagram: Instagram will review your account, which can take a few days. Once approved, you’ll get a notification.
  8. Enable Shopping Features on Instagram: After approval, go to your Instagram profile, tap ‘Settings’, then ‘Business’, and select ‘Shopping’. Select the product catalog you want to connect to your Instagram profile.
  9. Tag Products in Your Posts and Stories: Now, you can start tagging products in your Instagram posts and stories. When creating a post or story, tap the ‘Tag Products’ option and select the items from your catalog.
  10. Optimize and Promote: Regularly update your product catalog, use high-quality images, and leverage Instagram insights to understand your audience better. Promotions and ads can further enhance your reach.

Remember, successful integration isn’t just about setting things up; it’s about creating engaging content that showcases your products. Utilize Instagram’s visual platform to tell your brand’s story, connect with your audience, and showcase your products in a lifestyle context to drive traffic and sales. Keep an eye on Instagram updates, as they frequently add new features that can benefit your business.


Common Questions

  • Can I connect my Shopify store to Instagram without a Facebook page?

    No, a Facebook page is required to link your Shopify store to Instagram. Instagram uses your Facebook page to verify your business and to manage the product catalog that is synced with Shopify.

  • How long does it take for Instagram to approve my account for shopping features?

    The approval time can vary, but it typically takes a few days. If it’s been more than a week, you might want to check your account for any notifications from Instagram regarding issues or additional information needed.

  • Are there any specific requirements for products to be eligible for Instagram shopping?

    Yes, products must comply with Instagram’s commerce policies. These include having accurate descriptions and pricing, not selling prohibited items (like alcohol, weapons, or adult services), and ensuring a secure checkout process.

  • Can I tag any product from my Shopify store in my Instagram posts and stories?

    Yes, as long as the products are included in your synced product catalog and comply with Instagram’s commerce policies, you can tag them in your posts and stories.

  • What should I do if my Instagram account isn't approved for shopping features?

    First, review Instagram’s commerce policies to ensure your account complies with all requirements. If everything seems in order, you can contact Instagram support for further assistance. Sometimes, making minor adjustments to your account or catalog can help.

  • How can I track the performance of my Instagram shopping posts linked to Shopify?

    Instagram provides insights for business accounts, where you can track the performance of your posts, including those with product tags. Additionally, Shopify’s analytics will show you the traffic and sales coming from your Instagram channel, helping you measure the effectiveness of your social commerce efforts.