What is Shopify Plus?

Nov 20 • 2 min read

Knowledge Base > Shopify > What is Shopify Plus?

Shopify Plus is the enterprise-level offering of Shopify, a popular e-commerce platform. Designed for high-volume merchants and large businesses, Shopify Plus provides a more robust, scalable solution compared to the standard Shopify plans. Here’s a brief overview:

  • Enhanced Customization and Control: Shopify Plus allows for greater customization of your store. It offers an advanced level of access to the platform’s underlying code, including the checkout process, which can be fully customized. This means you can tailor the shopping experience more precisely to your brand and customer needs.
  • Increased Scalability: One of the key benefits of Shopify Plus is its ability to handle high traffic volumes and large numbers of transactions without compromising performance. This makes it ideal for businesses experiencing rapid growth or those with high sales volumes, especially during peak times like Black Friday or Cyber Monday.
  • Dedicated Support: Shopify Plus clients receive dedicated support from a Merchant Success Manager. This individual helps with everything from troubleshooting issues to advising on best practices and strategies for growth. This level of support is more personalized and proactive compared to the standard Shopify support.
  • Exclusive Access to Shopify Plus Features: Shopify Plus members get access to exclusive tools and features not available on other plans. This includes the Shopify Plus Admin, which allows for managing multiple stores from a single dashboard, and advanced automation tools like Shopify Flow, which helps automate tasks and processes.
  • Wholesale and B2B Functionality: Shopify Plus offers enhanced features for wholesale and B2B businesses. This includes the ability to create a separate, password-protected wholesale storefront alongside the main retail store.
  • International Commerce Solutions: For businesses operating globally, Shopify Plus offers features to simplify international commerce. This includes multi-currency selling capabilities, localized shopping experiences, and tools to manage multiple storefronts tailored to different regions.
  • APIs and Integrations: Shopify Plus provides access to more advanced APIs, allowing for deeper integration with third-party systems like ERP, CRM, and PIM systems. This is crucial for larger businesses that need to synchronize their online store with other business systems.
  • Pricing: The pricing for Shopify Plus is significantly higher than the standard Shopify plans and is typically customized based on the business’s requirements. However, the cost is often justified by the high level of functionality, support, and scalability it offers.

In summary, Shopify Plus is a powerful solution for large businesses or rapidly growing e-commerce stores that need advanced features, higher levels of customization, and dedicated support. While it comes at a higher cost, the value it provides in terms of scalability, performance, and personalized support makes it a preferred choice for enterprises.

 

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Common Questions

  • What are the main differences between Shopify and Shopify Plus?

    The main differences lie in customization, scalability, and support. Shopify Plus offers advanced customization options, including full control over the checkout process, higher scalability for handling large volumes of traffic and sales, and dedicated support with a Merchant Success Manager. It also includes exclusive features like Shopify Flow for automation and advanced API access.

  • Is Shopify Plus suitable for small businesses?

    Shopify Plus is designed for high-volume merchants and larger businesses. It might be overkill for small businesses in terms of both functionality and cost. Smaller businesses usually find the standard Shopify plans sufficient.

  • How does Shopify Plus handle international sales?

    Shopify Plus provides enhanced features for international sales, such as multi-currency support, localized storefronts, and the ability to manage multiple stores from a single dashboard. These features are geared towards simplifying global commerce.

  • What kind of support can I expect with Shopify Plus?

    Shopify Plus offers a higher level of support compared to standard plans. This includes a dedicated Merchant Success Manager who provides personalized assistance, strategic advice, and helps in leveraging Shopify’s features to their fullest. Plus clients also have access to a 24/7 priority support team.

  • How much does Shopify Plus cost?

    The pricing for Shopify Plus is tailored to each business and typically starts at around $2,000 per month. The final price depends on various factors like the volume of sales, the complexity of the store, and specific business needs.

  • Can I migrate my existing Shopify store to Shopify Plus?

    Yes, you can migrate your existing Shopify store to Shopify Plus. The process is relatively straightforward, especially since both operate on the same platform. Your Merchant Success Manager can assist with the migration process and ensure a smooth transition.

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