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Knowledge Base > SaaS > How does SaaS make money?
SaaS (Software-as-a-Service) companies make money by charging customers for the use of their software applications or services. The revenue model for SaaS businesses typically involves a subscription-based pricing structure, where customers pay a recurring fee for access to the software.
There are several common pricing models used by SaaS companies, including:
In addition to these pricing models, SaaS companies may also generate revenue through other means, such as advertising or partnerships with other companies. However, the primary source of revenue for most SaaS businesses is through the sale of subscriptions to their software applications or services.
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A subscription-based pricing model is a way for SaaS companies to charge customers for access to their software applications or services on a recurring basis, typically monthly or annually. Customers pay a fixed fee each billing cycle for access to the software, which can be scaled up or down depending on their needs.
Subscription-based pricing provides predictable and recurring revenue for SaaS companies, which can help them with financial planning and forecasting. It also allows companies to develop longer-term relationships with customers, as opposed to one-time purchases, and can encourage customers to stick with the software over time.
A freemium model is a pricing strategy used by some SaaS companies, where they offer a basic version of their software for free, but charge for access to additional features or functionality. This can be a way to attract new customers who are hesitant to commit to a paid subscription, while still generating revenue from those who need more advanced features.
Per-user pricing is a pricing model where customers are charged a fee for each user that accesses the software. This model is often used for collaborative software or applications that are used by teams or organizations.
SaaS companies may handle payment processing in-house or through third-party payment processors such as Stripe, PayPal, or Braintree. Payment processing fees are typically passed on to the customer or factored into the pricing model.
Some common revenue metrics used by SaaS companies include monthly recurring revenue (MRR), annual recurring revenue (ARR), customer lifetime value (CLV), and churn rate. These metrics help SaaS companies track revenue growth and profitability over time.