GEO AUDIT  ·  BRAND-ONLY

Quiq.

A look at how Quiq is described, positioned, and quoted inside Google's AI Overviews, the AI answer box at the top of search results, and where the brand shows up versus goes missing.

Sitequiq.com
Where we lookedGoogle AI Overviews, US
Questions tested39 brand, category, and competitor queries
PreparedSeptember 10, 2026  ·  by AUQ
AI Visibility Score
13
out of 100. Absent band. Quiq is cited in 3 of 33 AI answers. It shows up on Quiq. It is absent on Conversational Ai, Customer Service Messaging, Ai Agent For Support.
Verified AI Overview citations
3
Quiq's brand is cited in 3 of the 33 AI-answer queries we tested.
AI answer trigger rate
85%
Google's AI answer box fires on 33 of 39 tracked queries.
Citation rate when AI answers
9%
Share of AI-answer queries where the brand is actually quoted.
EXECUTIVE SUMMARY

Quiq scores 13 of 100 for AI Overview visibility. The work is closing the citation and identity gaps.

Quiq is cited in 3 of 33 AI answers. It shows up on Quiq. It is absent on Conversational Ai, Customer Service Messaging, Ai Agent For Support.

AI answers fire on 85% of tracked queries, yet Quiq is quoted in only 9% of them. When it does appear, it sits as a listed provider, rarely the lead source.

AI Visibility Score
13
Absent band
BarelyLowCompetitiveDominant
What's in the score
  • How often AI answers appear85 / 100
  • Inclusion in category answers12 / 100
  • Quality of placement when cited50 / 100
  • How AI describes the brand17 / 100
  • Topic coverage breadth17 / 100
  • Your pages being quoted9 / 100
IDENTITY IN AI OVERVIEWS

How the brand describes itself, and how Google's AI describes it.

What the brand says about itself

Conversational AI

Quiq: Agentic AI Agents for the Enterprise Skip to main content Skip to footer New Guide: 7 AI Agents Every CX Leader Needs on their Team in 2026 Products AI Agents Resolve customer questions across every channel. AI Assistants Coach and asquiq.com, 2026

Differentiators it leads with: Conversational AI, Customer Service Messaging, AI Agent For Support, Business Messaging.

What Google's AI says

Recognized in AI answers for Quiq

Cited as a provider on Quiq queries.
Appears alongside youtube.com, YouTube, gartner.com.
The core gap
Quiq presents as conversational AI, customer service messaging, AI agent for support, business messaging, contact center AI. AI Overviews cite it on Quiq and it is absent on Conversational Ai, Customer Service Messaging, Ai Agent For Support.
Words AI uses for the brand
Quiq
The brand's own pillars that AI omits
Conversational AiCustomer Service MessagingAi Agent For SupportCited source on vendor and comparison queries
CONTENT AND ENTITY COVERAGE

The topics that matter to the brand, and where it shows up in AI answers today.

See the full query-by-query breakdown →

TopicPresence in AI answersBuyer intent
QuiqOwnedcomparison
Conversational AiInvisiblepositioning
Customer Service MessagingInvisiblepositioning
Ai Agent For SupportInvisiblepositioning
Business MessagingInvisiblepositioning
Contact Center AiInvisiblepositioning
Buyer-journey coverage

Problem Aware. overview queries: Quiq appears on 1 of 6 themes.

Solution Aware. Owned on Quiq; absent on Conversational Ai, Customer Service Messaging, Ai Agent For Support.

Alternatives. 1 themes name the brand without citing it; 29 queries answer without it at all.

AI OVERVIEW PERFORMANCE

Where the brand shows up in Google's AI, and the high-value queries it is missing.

See all queries we tested →

Tracked keywords
39
Brand, category, and comparison queries analyzed.
AI answers fired
33
85% of tracked queries trigger an AI Overview.
Times brand cited
3
9% citation rate when AI answers.
Total brand mentions
4
Across all observed AI responses.
QUERIES WE TESTED

Every query we ran against Google's AI Overview, and what we found.

39 queries across branded, positioning, and comparison intent. "Cited" means Quiq's own domain is a source in the AI answer. "Named, not cited" means the brand is mentioned but is not the source. "Absent" means the AI answered without it.

QueryTypeQuiq in the AI answerTop sources cited
best conversational aiPositioningAbsentgartner.com, pcmag.com, youtube.com
conversational ai vendorsPositioningAbsentbland.ai, gartner.com, orvera.ai
conversational ai solutionsPositioningAbsentgartner.com, aws.amazon.com, ibm.com
conversational ai softwarePositioningAbsentgartner.com, elevenlabs.io, agora.io
conversational ai platformPositioningAbsentgartner.com, elevenlabs.io, youtube.com
top conversational ai providersPositioningAbsentgartner.com, bland.ai, twilio.com
conversational ai comparisonPositioningAbsentgartner.com, zendesk.com, insiderone.com
best customer service messagingPositioningNo AI answer
customer service messaging vendorsPositioningNo AI answer
customer service messaging solutionsPositioningNo AI answer
customer service messaging softwarePositioningNo AI answer
customer service messaging platformPositioningNo AI answer
top customer service messaging providersPositioningNo AI answer
customer service messaging comparisonPositioningAbsentfront.com, currai.app, cba-gbl.com
best ai agent for supportPositioningAbsentbotpress.com, crisp.chat, helply.com
ai agent for support vendorsPositioningAbsentgartner.com, influx.com, enjo.ai
ai agent for support solutionsPositioningAbsentenjo.ai, gartner.com, cosupport.ai
ai agent for support softwarePositioningAbsentgartner.com, botpress.com, forethought.ai
ai agent for support platformPositioningAbsentenjo.ai, botpress.com, youtube.com
top ai agent for support providersPositioningAbsentbotpress.com, manus.im, fin.ai
ai agent for support comparisonPositioningAbsentartificialanalysis.ai, fin.ai, pluno.ai
best business messagingPositioningAbsentzapier.com, simpletexting.com, zdnet.com
business messaging vendorsPositioningAbsentbusiness.att.com, twilio.com, mmdsmart.com
business messaging solutionsPositioningAbsentpcmag.com, sendbird.com, facebook.com
business messaging softwarePositioningAbsentsimpletexting.com, zapier.com, m.youtube.com
business messaging platformPositioningAbsentpcmag.com, sendbird.com, facebook.com
top business messaging providersPositioningAbsentpcmag.com, zapier.com, simpletexting.com
business messaging comparisonPositioningAbsentfacebook.com, simpletexting.com, sakari.io
best contact center aiPositioningAbsentamplifai.com, retellai.com, zendesk.com
contact center ai vendorsPositioningAbsentamplifai.com, retellai.com, cresta.com
contact center ai solutionsPositioningAbsentibm.com, nextiva.com, nextlevel.ai
contact center ai softwarePositioningAbsentamplifai.com, youtube.com, nextiva.com
contact center ai platformPositioningAbsentdocs.cloud.google.com, cloud.google.com, amplifai.com
top contact center ai providersPositioningAbsentamplifai.com, retellai.com, cresta.com
contact center ai comparisonPositioningAbsentamplifai.com, retellai.com, hexaware.com
alternatives to QuiqComparisonNamed, not citedmavenagi.com, getapp.co.uk, ringly.io
Quiq vs AdaComparisonCitedringly.io, slashdot.org, cmswire.com
Quiq vs IntercomComparisonCitedquiq.com, sourceforge.net, softwareworld.co
Quiq vs LivePersonComparisonCitedquiq.com, community.liveperson.com, livechat.com
THREE FINDINGS THAT MATTER
01

The brand is missing from 91% of AI-answer queries

Quiq is cited in 3 of the 33 AI answers we triggered.

02

AI misreads the category

Quiq presents as conversational AI, customer service messaging, AI agent for support, business messaging, contact center AI. AI Overviews cite it on Quiq and it is absent on Conversational Ai, Customer Service Messaging, Ai Agent For Support.

TOP THREE MOVES
01

Win presence on Conversational Ai

Impact high · effort medium · 30 to 60 days

02

Convert named-not-cited queries into citations

Impact medium · effort low · 0 to 30 days

03

Earn placement in the third-party listicles AI cites

Impact high · effort medium · 30 to 90 days

WHERE GOOGLE'S AI GETS ITS ANSWERS

The sources Google's AI cites in this category, and what it tells you about earning citations.

Domain AI citesPagesContext
youtube.com18Cited on 18 of the queries we tested.
YouTube17Cited on 17 of the queries we tested.
gartner.com12Cited on 12 of the queries we tested.
Gartner12Cited on 12 of the queries we tested.
fin.ai8Cited on 8 of the queries we tested.
twilio.com7Cited on 7 of the queries we tested.
botpress.com7Cited on 7 of the queries we tested.
Botpress7Cited on 7 of the queries we tested.
amplifai.com7Cited on 7 of the queries we tested.
AmplifAI7Cited on 7 of the queries we tested.
Reading
Independent listicles, communities, and rival explainers win the citations Quiq is missing. Earning AI citation on the invisible themes means placement on those third-party pages, not only owning its own glossary.
AI-REVEALED PEERS

The competitive set drawn by Google's AI itself. Observed, not chosen.

See which queries each peer won →

Brands and domains Google's AI cites in place of Quiq on the queries where it is absent. Observed, not chosen.

PeerHow AI frames it
youtube.comCited on 18 of the tested queries.
YouTubeCited on 17 of the tested queries.
gartner.comCited on 12 of the tested queries.
GartnerCited on 12 of the tested queries.
fin.aiCited on 8 of the tested queries.
twilio.comCited on 7 of the tested queries.
botpress.comCited on 7 of the tested queries.
BotpressCited on 7 of the tested queries.
Key observation
youtube.com is the most-cited source across the queries Quiq is missing.
90-DAY ROADMAP

Three sprints from first wins to compounding category presence.

Month 1  ·  Days 1 to 30
  • Publish solution and comparison pages for Conversational Ai, Customer Service Messaging, Ai Agent For Support.
  • Build linkable comparison assets so AI Overviews can cite the brand's own domain.
Month 2  ·  Days 31 to 60
  • Earn placement in third-party best-of listicles and review sites the AI cites.
  • Seed community and review presence where AI Overviews pull trust signals.
Month 3  ·  Days 61 to 90
  • Expand owned comparison content across decision-stage queries.
  • Re-audit to confirm invisible themes move to cited and track citation share.